240p Privacy Policy – Our Commitment to Protecting Your Information

Introduction & Scope

240p.bet (referred to as "240p", "we", or "the platform") operates a safe and trusted online betting service for users in Bangladesh and around the world. This Privacy Policy explains what personal information we collect when you use our website, app, or services, how we process it, and how we protect your privacy.

240p's Privacy Policy complies with international data protection laws and industry best practices. We believe every user should have full control over their own data — and this policy reflects that commitment.

By using the 240p website or services, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

What Information We Collect

240p only collects information that is necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.

2.1 Information Provided at Registration

• Mobile number or email address
• Password (stored in encrypted form)
• Date of birth (for age verification)
• Full name (for the KYC verification process)
• National ID or passport number (optional, required for large withdrawals)

2.2 Automatically Collected Information

• IP Address & Device Type
• Browser version & operating system
• Site access times and session data
• Log of time spent on each page
• Referral source (how you arrived at the site)

2.3 Financial Transaction Information

• Payment method (bKash/Nagad/Rocket number)
• Deposit and withdrawal history
• Transaction date, time, and amount

2.4 KYC Verification Information

For withdrawals above a certain amount or in cases of suspicious activity, we may request the following information to verify your identity:

• Scanned copy of national identity card
• Selfie or photo
• Proof of address (utility bill or bank statement)

How Your Information Is Used

240p uses the data it collects for the purposes listed below. There is a legitimate reason behind each use, and we never use your data beyond its stated purpose.

If you no longer wish to receive promotional emails or SMS, you can withdraw your consent at any time through your account settings or by emailing support@240p.bet.

Cookie Policy

The 240p website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

4.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. These cookies cannot be disabled.
• Functional Cookies: Remembers your preferences (such as language and display settings).
• Analytics Cookies: Used to understand site usage and improve our services.
• Marketing Cookies: Used to show relevant ads and promotions (only after consent is given).

4.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.

Data Sharing & Third Parties

240p never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Service Providers: Data may be shared with hosting, cloud storage, and cybersecurity providers under strict confidentiality agreements.
• Legal Authorities: Providing information in response to a court order, investigation, or request from a statutory regulatory authority is a legal obligation.
• Fraud Prevention Agencies: Limited data may be shared with international organizations to prevent money laundering or fraud.

Whenever we share information with third parties, we ensure they uphold the same strict privacy standards we do.

Data Retention Period

240p does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: retained for up to 7 years as required by law.
• KYC documents: retained for up to 5 years after account closure.
• Marketing data: deleted immediately upon withdrawal of consent.
• Site logs & cookie data: retained for up to 13 months.

Once the retention period expires, data is securely deleted or anonymised in a way that no individual can be identified from it.

Security Measures

240p uses industry-leading technical and organizational measures to protect your data. Our security framework operates on the following levels:

• 256-bit SSL Encryption: All data exchanged on the site is transmitted over encrypted connections.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled when accessing your account.
• Encrypted Database: All stored data is held in encrypted form.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Access Control: Only authorized personnel can access information on a need-to-know basis.

Your Rights

As a 240p user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@240p.bet.

Requests to exercise your rights are typically responded to within 30 days. For complex cases, this may extend up to 90 days, and you will be notified in advance.

Minors' Data

240p does not knowingly collect information from anyone under the age of 18. Our services are intended exclusively for adults. If we become aware that a minor's data has been collected, we will delete it immediately and close the associated account.

If you believe your child is using 240p, please contact us at support@240p.bet and we will take prompt action.

Contact & Complaints

For any privacy-related questions, complaints, or requests to exercise your rights, please contact our Data Protection Team:

• Email: privacy@240p.bet
• General Support: support@240p.bet
• Response time: typically within 72 hours

This Privacy Policy was last updated on 1 January 2026. Any future changes will be notified on this page, and significant updates will also be communicated to your registered email address.